Terms and Conditions

Effective Date: 19 October 2025

Welcome to Your Colour Code. By accessing or using our website and services, you agree to be bound by the following Terms and Conditions. Please read them carefully before booking a service or purchasing a product.

1. Services

Your Colour Code provides personalised colour analysis services designed to support individual style and self-expression. All services are subject to availability and may be updated or modified at our discretion.

2. Bookings and payments

All bookings must be made through our website or via direct contact.
Full payment is required at the time of your appointment.
By booking a service, you confirm that you have read and accepted our Refund & Returns Policy.

3. Client responsibilities

Clients are responsible for providing accurate information when booking.
Please arrive on time for your appointment. Late arrivals may result in a shortened session.
If you have any questions or accessibility needs, please contact us prior to your appointment.

4. Intellectual property

All content on this website—including text, images, branding, and materials—is the property of Your Colour Code and may not be reproduced or used without written permission.

5. Limitation of liability

While we strive to provide accurate and empowering guidance, colour analysis is a subjective service. We do not guarantee specific outcomes and are not liable for any decisions made based on our recommendations.

6. External links

Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of these external websites.

7. Changes to terms

We may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website and services constitutes acceptance of the revised terms.

8. Contact

If you have any questions about these Terms and Conditions, please contact:

Your Colour Code Hobart, Tasmania Email: lisa@yourcolourcode.com.au

Return and Refund Policy

Effective date: 19 October 2025

At Your Colour Code, we are committed to delivering high-quality services and products that support your personal transformation journey. Please read our refund and returns policy carefully before booking a service or purchasing a product.

1. Colour Analysis services

Due to the personalised nature of our colour analysis sessions, we do not offer refunds on services that have been delivered. We encourage clients to reach out with any questions prior to booking to ensure the service meets their needs.

2. Products

We will offer a refund or exchange only in the following circumstances:

The incorrect item was provided
The item is faulty or damaged.

To be eligible for a refund or exchange:

You must notify us within 7 days of receiving the item
The item must be returned in its original condition and packaging.

Please contact us at lisa@yourcolourcode.com.au with your order details and a description of the issue. We will guide you through the return process.

3. Non-refundable items

We do not offer refunds or exchanges for:

Change of mind
Colour analysis services already delivered
Items returned outside the 7-day window.

4. Contact

If you have any questions about this policy or need assistance with a return, please contact:

Your Colour Code Hobart, Tasmania Email: lisa@yourcolourcode.com.au.

Terms and Conditions

Return and Refund Policy

This website uses cookies.